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Shipping & Returns

Shipping

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. Please allow a bit longer during holiday times.

Please also note that the shipping rates for many items we sell are size and weight-based (we are charged the greater between actual weight vs. volumetric weight)(Volumetric Weight is based on Length(m) x Width(m) x Height(m) divided by 5000 = the weight in kg). The weight of any such item can be found on its detail page.

Misano Moto Imports are not responsible for customs or import duties for international orders. Please contact your local customs agency for applicable charges before ordering.

Please make sure the shipping address you give us is a safe and secure location, we will not be responsible for packages which are delivered and signed for by someone other than yourself.

Returns Policy

Misano Moto Imports only accepts returns within 14 days of delivery if the product has manufacturing defects, arrived damaged or does not fit your specified model (please be sure of your bike's year and model before ordering. On some parts such as brake levers, also check to make sure the parts on your bike are OEM for your bike model and year).

We will not accept returns for products which do not fit your motorcycle unless your exact motorcycle year and model was specifically stated in our ad in the fitment guide, or your motorcycle has been altered from OEM which caused our parts not to fit.

We will not accept returns for products which have been altered or modified.

If an item you received arrives damaged, we will exchange the item as long as you contact as soon as it arrives, make a report to the shipping company, send us a copy of the report, and send us photos of the damage.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.

If you have any problems installing your items, please contact us at info@misanomotoimports.com and we will be more than happy to assist you.